family£»¡¡friends£»¡¡and¡¡co¡workers£»¡¡rather¡¡than¡¡being¡¡a¡¡function¡¡of¡¡
actually¡¡being¡¡homosexual¡¡
5¡£¡¡Data¡¡suggest¡¡much¡¡of¡¡the¡¡stress¡¡associated¡¡with¡¡homosexuality¡¡is¡¡not¡¡
from¡¡the¡¡sexual¡¡motivation¡¡itself£»¡¡but¡¡from¡¡the¡¡ways¡¡in¡¡which¡¡people¡¡
respond¡¡to¡¡the¡¡revelation¡¡of¡¡that¡¡sexual¡¡motivation¡¡
IV¡£¡¡Motivation¡¡for¡¡Personal¡¡Achievement¡¡
A¡£¡¡Need¡¡for¡¡Achievement¡¡
223¡¡
PSYCHOLOGY¡¡AND¡¡LIFE¡¡
1¡£¡¡Murray¡¡postulated¡¡a¡¡need¡¡for¡¡achievement¡¡£¨n¡¡Ach£©¡¡as¡¡a¡¡variable¡¡that¡¡
fluctuated¡¡in¡¡strength¡¡in¡¡different¡¡people£»¡¡and¡¡influenced¡¡their¡¡
tendency¡¡to¡¡approach¡¡success¡¡and¡¡evaluate¡¡their¡¡own¡¡performances¡¡
2¡£¡¡McClelland¡¡used¡¡the¡¡Thematic¡¡Apperception¡¡Test¡¡£¨TAT£©¡¡to¡¡measure¡¡
strength¡¡of¡¡n¡¡Ach¡¡
3¡£¡¡n¡¡Ach¡¡reflected¡¡individual¡¡differences¡¡in¡¡the¡¡importance¡¡of¡¡planning¡¡
and¡¡working¡¡toward¡¡attainment¡¡of¡¡one¡¯s¡¡goals¡¡
a£©¡¡High¡¡scores¡¡on¡¡n¡¡Ach¡¡reflected¡¡upward¡¡mobility¡¡
b£©¡¡High¡¡n¡¡Ach¡¡individuals¡¡typified¡¡by¡¡a¡¡need¡¡for¡¡efficiency¡¡
c£©¡¡Level¡¡of¡¡n¡¡Ach¡¡may¡¡derive¡¡from¡¡parenting¡¡practices¡¡
B¡£¡¡Atttibutions¡¡for¡¡Success¡¡and¡¡Failure¡¡
1¡£¡¡Attributions¡¡are¡¡judgments¡¡about¡¡the¡¡causes¡¡of¡¡outes¡¡that¡¡can¡¡
impact¡¡level¡¡of¡¡motivation¡¡
2¡£¡¡Attributions¡¡can¡¡vary¡¡along¡¡three¡¡dimensions£º¡¡locus¡¡of¡¡control£»¡¡
stability¡¡versus¡¡instability£»¡¡and¡¡global¡¡versus¡¡specific¡¡
a£©¡¡Locus¡¡of¡¡control¡¡orientation¡¡is¡¡a¡¡belief¡¡that¡¡outes¡¡of¡¡our¡¡
actions¡¡are¡¡contingent¡¡on£º¡¡
£¨i£©¡¡What¡¡we¡¡do¡¡£¨internal¡¡control¡¡orientation£©¡¡
£¨ii£©¡¡Environmental¡¡factors¡¡that¡¡are¡¡outside¡¡our¡¡personal¡¡
control¡¡£¨external¡¡control¡¡orientation£©¡¡
b£©¡¡The¡¡dimension¡¡of¡¡stability¡¡versus¡¡instability¡¡can¡¡be¡¡assessed¡¡by¡¡
asking¡¡to¡¡what¡¡extent¡¡is¡¡a¡¡causal¡¡factor¡¡likely¡¡to¡¡be¡¡stable¡¡and¡¡
consistent¡¡over¡¡time£¿¡¡
c£©¡¡The¡¡global¡¡versus¡¡specific¡¡dimension¡¡can¡¡be¡¡assessed¡¡by¡¡asking¡¡
to¡¡what¡¡extent¡¡is¡¡a¡¡causal¡¡factor¡¡highly¡¡specific¡¡and¡¡limited¡¡to¡¡
a¡¡particular¡¡task¡¡or¡¡situation£¿¡¡
3¡£¡¡Attribution¡¡made¡¡will¡¡impact¡¡both¡¡emotions¡¡and¡¡subsequent¡¡
motivation¡¡settings£»¡¡regardless¡¡of¡¡the¡¡true¡¡reason¡¡for¡¡success¡¡or¡¡failure£»¡¡
thus¡¡beliefs¡¡are¡¡important¡¡because¡¡they¡¡lead¡¡to£º¡¡
a£©¡¡Different¡¡interpretations¡¡of¡¡past¡¡performance¡¡and¡¡general¡¡
worth¡¡
b£©¡¡Different¡¡emotions£»¡¡goals£»¡¡and¡¡effort¡¡in¡¡the¡¡present¡¡situation¡¡
c£©¡¡Different¡¡motivation¡¡in¡¡the¡¡future¡¡
4¡£¡¡Seligman¡¡posits¡¡explanatory¡¡style£»¡¡the¡¡individual¡¯s¡¡level¡¡of¡¡optimism¡¡or¡¡
pessimism£»¡¡as¡¡affecting¡¡activity¡¡and¡¡passivity£»¡¡persisting¡¡and¡¡giving¡¡
up£»¡¡taking¡¡risks¡¡and¡¡playing¡¡it¡¡safe¡¡
a£©¡¡Pessimistic¡¡attributional¡¡style¡¡focuses¡¡on¡¡causes¡¡of¡¡failure¡¡as¡¡
being¡¡internally¡¡generated£»¡¡with¡¡situation¡¡and¡¡one¡¯s¡¡role¡¡in¡¡
causing¡¡it¡¡as¡¡stable¡¡and¡¡global¡¡
b£©¡¡Optimistic¡¡attributional¡¡style¡¡attributes¡¡failure¡¡to¡¡external¡¡causes¡¡
and¡¡to¡¡events¡¡that¡¡are¡¡unstable¡¡or¡¡modifiable¡¡and¡¡specific¡¡
c£©¡¡Causal¡¡explanations¡¡reverse¡¡when¡¡oute¡¡is¡¡a¡¡success¡¡
224¡¡
CHAPTER¡¡12£º¡¡MOTIVATION¡¡
C¡£¡¡Work¡¡and¡¡Organizational¡¡Psychology¡¡
1¡£¡¡Organizational¡¡psychologists¡¡study¡¡various¡¡aspects¡¡of¡¡
a£©¡¡Human¡¡relations¡¡
b£©¡¡Overall¡¡quality¡¡of¡¡life¡¡at¡¡work¡¡
2¡£¡¡Apply¡¡theories¡¡of¡¡management£»¡¡decision¡¡making£»¡¡and¡¡development¡¡to¡¡
work¡¡settings¡¡
a£©¡¡Equity¡¡theory¡¡proposes¡¡that¡¡workers¡¡are¡¡motivated¡¡to¡¡maintain¡¡
fair¡¡or¡¡equitable¡¡relationships¡¡with¡¡other¡¡relevant¡¡persons¡¡
£¨i£©¡¡Workers¡¡note¡¡their¡¡own¡¡inputs¡¡and¡¡outes£»¡¡and¡¡
pare¡¡them¡¡with¡¡inputs¡¡and¡¡outes¡¡of¡¡other¡¡
workers¡¡
£¨ii£©¡¡Satisfaction¡¡occurs¡¡for¡¡Worker¡¡A¡¡when¡¡£¨Oute¡¡A¡¡¡Â¡¡
Input¡¡A¡¡=¡¡Oute¡¡B¡¡¡Â¡¡Input¡¡B£©¡¡
£¨iii£©¡¡Dissatisfaction¡¡for¡¡Worker¡¡A¡¡occurs¡¡when¡¡£¨Oute¡¡
A¡¡¡Â¡¡Input¡¡A¡¡1¡¡Oute¡¡B¡¡¡Â¡¡Input¡¡B£©¡¡
b£©¡¡Expectancy¡¡theory¡¡proposes¡¡that¡¡workers¡¡are¡¡motivated¡¡when¡¡
they¡¡expect¡¡their¡¡efforts¡¡and¡¡performance¡¡on¡¡the¡¡job¡¡will¡¡result¡¡
in¡¡desired¡¡outes¡£¡¡The¡¡theory¡¡emphasizes¡¡three¡¡
ponents£º¡¡
£¨i£©¡¡Expectancy£º¡¡the¡¡perceived¡¡likelihood¡¡that¡¡a¡¡worker¡¯s¡¡
efforts¡¡will¡¡result¡¡in¡¡successful¡¡performance¡¡
£¨ii£©¡¡Valence£º¡¡the¡¡perceived¡¡attractiveness¡¡of¡¡particular¡¡
outes¡¡
£¨iii£©¡¡Instrumentality£º¡¡the¡¡perception¡¡that¡¡performance¡¡will¡¡
be¡¡rewarded¡¡
V¡£A¡¡Hierarchy¡¡of¡¡Needs¡¡
A¡£¡¡Maslow¡¡posited¡¡that¡¡the¡¡individual¡¯s¡¡basic¡¡motives¡¡formed¡¡A¡¡Hierarchy¡¡Of¡¡Needs£»¡¡with¡¡
needs¡¡at¡¡each¡¡level¡¡requiring¡¡satisfaction¡¡before¡¡achieving¡¡the¡¡next¡¡level¡¡
1¡£¡¡Biological£º¡¡Bottom¡¡level¡¡needs¡¡such¡¡as¡¡hunger¡¡and¡¡thirst¡¡require¡¡
satisfaction¡¡before¡¡other¡¡needs¡¡can¡¡begin¡¡operation¡£¡¡
2¡£¡¡Safety£º¡¡Requirement¡¡to¡¡attend¡¡to¡¡protection¡¡from¡¡danger£»¡¡need¡¡for¡¡
security£»¡¡fort£»¡¡and¡¡freedom¡¡from¡¡fear¡£¡¡
3¡£¡¡Attachment£º¡¡Needs¡¡to¡¡belong£»¡¡to¡¡affiliate¡¡with¡¡others£»¡¡to¡¡love¡¡and¡¡to¡¡be¡¡
loved¡£¡¡
4¡£¡¡Esteem£º¡¡Needs¡¡to¡¡like¡¡oneself£»¡¡to¡¡see¡¡oneself¡¡as¡¡petent¡¡and¡¡effective£»¡¡
and¡¡to¡¡do¡¡what¡¡is¡¡necessary¡¡to¡¡earn¡¡the¡¡esteem¡¡of¡¡others¡£¡¡
5¡£¡¡Cognitive£º¡¡Humans¡¡demand¡¡stimulation¡¡of¡¡thought£»¡¡need¡¡to¡¡know¡¡our¡¡
past£»¡¡to¡¡prehend¡¡puzzles¡¡of¡¡current¡¡existence£»¡¡and¡¡to¡¡predict¡¡the¡¡
future¡£¡¡
6¡£¡¡Esthetic£º¡¡Need¡¡for¡¡creativity£»¡¡and¡¡the¡¡human¡¡desire¡¡for¡¡beauty¡¡and¡¡
order¡£¡¡
7¡£¡¡Self¡actualization£º¡¡Individual¡¡has¡¡moved¡¡beyond¡¡basic¡¡needs¡¡in¡¡the¡¡
225¡¡
PSYCHOLOGY¡¡AND¡¡LIFE¡¡
quest¡¡for¡¡fullest¡¡development¡¡of¡¡his/her¡¡potential¡£¡¡Individual¡¡is¡¡self¡
aware£»¡¡self¡accepting£»¡¡socially¡¡responsive£»¡¡creative£»¡¡spontaneous£»¡¡open¡¡
to¡¡novelty¡¡and¡¡challenge¡¡
8¡£¡¡Transcendence£º¡¡a¡¡step¡¡beyond¡¡fulfillment¡¡of¡¡individual¡¡potential£»¡¡may¡¡
lead¡¡some¡¡individuals¡¡to¡¡higher¡¡states¡¡of¡¡consciousness¡¡and¡¡a¡¡cosmic¡¡
vision¡¡of¡¡one¡¯s¡¡part¡¡in¡¡the¡¡universe¡¡
B¡£¡¡Maslow¡¯s¡¡hierarchy¡¡presents¡¡an¡¡upbeat¡¡view¡¡of¡¡human¡¡motivation£»¡¡with¡¡the¡¡core¡¡of¡¡the¡¡
theory¡¡being¡¡the¡¡need¡¡for¡¡each¡¡individual¡¡to¡¡grow¡¡and¡¡actualize¡¡his/her¡¡highest¡¡potential¡¡
DISCUSSION¡¡QUESTIONS¡¡
1¡£¡¡William¡¡James¡¡proposed¡¡that¡¡humans¡¡rely¡¡on¡¡instinctual¡¡behaviors¡¡even¡¡more¡¡than¡¡other¡¡
animals¡£¡¡Twenty¡five¡¡years¡¡later£»¡¡Sigmund¡¡Freud¡¡posited¡¡that¡¡humans¡¡experience¡¡drive¡¡
states¡¡that¡¡arise¡¡from¡¡life¡¡instincts¡¡and¡¡death¡¡instincts¡£¡¡What¡¡is¡¡significant¡¡about¡¡the¡¡
difference¡¡in¡¡these¡¡two¡¡perspectives£¿¡¡
2¡£¡¡How¡¡could¡¡the¡¡educational¡¡system¡¡be¡¡changed¡¡so¡¡that¡¡children¡¡have¡¡greater¡¡feelings¡¡of¡¡
choice£»¡¡responsibility£»¡¡and¡¡hope£¿¡¡What¡¡effect¡¡might¡¡such¡¡changes¡¡have¡¡on¡¡learning¡¡and¡¡
motivation£¿¡¡
3¡£¡¡Suppose¡¡that¡¡public¡¡displays¡¡of¡¡eating¡¡were¡¡considered¡¡socially¡¡inappropriate¡¡and¡¡that¡¡one¡¡
could¡¡eat¡¡only¡¡at¡¡home¡¡with¡¡one¡¯s¡¡family¡¡or¡¡alone¡£¡¡How¡¡would¡¡the¡¡following¡¡behaviors¡¡be¡¡
affected£¿¡¡
¡£¡¡Typical¡¡topics¡¡of¡¡conversation¡¡
¡£¡¡Popularity¡¡of¡¡magazines¡¡
¡£¡¡Priorities¡¡of¡¡morality¡¡
In¡¡contrast£»¡¡what¡¡would¡¡happen¡¡if¡¡society¡¡deemed¡¡it¡¡appropriate¡¡to¡¡engage¡¡in¡¡sex£»¡¡a¡¡basic¡¡
biological¡¡drive£»¡¡whenever¡¡and¡¡wherever¡¡one¡¡wished£¿¡¡
4¡£¡¡How¡¡can¡¡we¡¡make¡¡a¡¡tedious¡¡job¡¡more¡¡enjoyable£»¡¡satisfying£»¡¡or¡¡rewarding£¿¡¡Ask¡¡students¡¡to¡¡
apply¡¡the¡¡principles¡¡of¡¡learning¡¡and¡¡motivation¡¡to¡¡transform¡¡their¡¡most¡¡dreaded¡¡task¡¡into¡¡a¡¡
more¡¡rewarding¡¡one¡£¡¡
5¡¡¡£¡¡Ask¡¡students¡¡for¡¡personal¡¡examples¡¡of¡¡momentary¡¡actualization¡¡or¡¡peak¡¡experiences¡£¡¡
Include¡¡times¡¡when¡¡they¡¡felt¡¡they¡¡found¡¡the¡¡truth£»¡¡were¡¡filled¡¡with¡¡energy£»¡¡or¡¡volunteered¡¡to¡¡
work¡¡for¡¡a¡¡cause¡£¡¡What¡¡was¡¡it¡¡that¡¡motivated¡¡them£¿¡¡
SUPPLEMENTAL¡¡LECTURE¡¡MATERIAL¡¡
Motivation¡¡in¡¡the¡¡Marketplace¡¡
The¡¡goal¡¡of¡¡advertising¡¡is¡¡to¡¡motivate¡¡the¡¡consumer¡¡to¡¡buy¡¡products¡£¡¡There¡¡are¡¡three¡¡basic¡¡
ponents¡¡to¡¡the¡¡advertising¡¡strategies¡¡used¡¡to¡¡get¡¡you¡¡to¡¡part¡¡with¡¡your¡¡money¡£¡¡They¡¡are£º¡¡
The¡¡Audience¡¡
226¡¡
CHAPTER¡¡12£º¡¡MOTIVATION¡¡
In¡¡marketing¡¡the¡¡audience¡¡is¡¡called¡¡the¡¡¡°target¡¡market¡£¡±¡¡These¡¡people¡¡are¡¡the¡¡actual¡¡or¡¡potential¡¡
buyers¡¡of¡¡the¡¡product¡£¡¡They¡¡can¡¡be¡¡either¡¡the¡¡decision¡¡makers¡¡or¡¡people¡¡who¡¡influence¡¡the¡¡person¡¡
who¡¡makes¡¡the¡¡actual¡¡buying¡¡decision¡£¡¡For¡¡example£»¡¡parents¡¡purchase¡¡goods¡¡for¡¡their¡¡children£»¡¡but¡¡
children¡¡often¡¡have¡¡a¡¡significant¡¡influence¡¡on¡¡the¡¡products¡¡their¡¡parents¡¡buy¡£¡¡Sometimes¡¡
advertising¡¡is¡¡aimed¡¡at¡¡trying¡¡to¡¡change¡¡or¡¡enlarge¡¡the¡¡market£»¡¡such¡¡as¡¡the¡¡makers¡¡of¡¡a¡¡certain¡¡
automobile¡¡finding¡¡that¡¡most¡¡of¡¡their¡¡buyers¡¡are¡¡older¡£¡¡Because¡¡of¡¡that¡¡finding£»¡¡the¡¡manufacturers¡¡
may¡¡change¡¡their¡¡advertising¡¡strategy¡¡to¡¡target¡¡a¡¡younger¡¡population¡£¡¡The¡¡¡°baby¡¡boom¡±¡¡generation¡¡
is¡¡currently¡¡between¡¡the¡¡ages¡¡of¡¡about¡¡40¡¡to¡¡50¡¡years¡¡old£»¡¡and¡¡provides¡¡a¡¡very¡¡lucrative¡¡market¡¡
because¡¡of¡¡its¡¡large¡¡numbers¡¡and¡¡relative¡¡affluence¡£¡¡
The¡¡Message¡¡
There¡¡are¡¡two¡¡ponents¡¡of¡¡any¡¡motivational¡¡message¡£¡¡There¡¡is¡¡the¡¡verbal¡¡£¨or¡¡written£©¡¡message¡¡
and¡¡the¡¡nonverbal¡¡message¡£¡¡The¡¡nonverbal¡¡message¡¡is¡¡subtler£»¡¡not¡¡directly¡¡stated£»¡¡but¡¡nonetheless¡¡
implied¡¡by¡¡the¡¡contents¡¡of¡¡the¡¡message¡£¡¡The¡¡nonverbal¡¡message¡¡may¡¡be¡¡transmitted¡¡by¡¡the¡¡
background¡¡against¡¡which¡¡the¡¡product¡¡is¡¡displayed£»¡¡such¡¡as¡¡the¡¡American¡¡flag£»¡¡the¡¡shelves¡¡of¡¡
impressive¡¡books£»¡¡the¡¡beautiful¡¡home£»¡¡the¡¡spacious¡¡office£»¡¡or¡¡the¡¡cozy¡¡bar¡£¡¡All¡¡of¡¡these¡¡project¡¡a¡¡
desirable¡¡image¡£¡¡The¡¡nonverbal¡¡message¡¡can¡¡also¡¡include¡¡clothes£»¡¡facial¡¡expressions£»¡¡and¡¡body¡¡
language¡¡of¡¡the¡¡actors¡¡or¡¡models¡¡involved¡¡in¡¡producing¡¡the¡¡message¡£¡¡In¡¡the¡¡U¡£S¡££»¡¡this¡¡might¡¡include¡¡
the¡¡presence¡¡of¡¡the¡¡¡°family¡¡dog¡£¡±¡¡
The¡¡municator¡¡
The¡¡municator¡¡is¡¡the¡¡person¡¡who¡¡delivers¡¡the¡¡message¡¡or¡¡who¡¡is¡¡the¡¡central¡¡figure¡¡in¡¡print¡¡
advertising¡£¡¡One¡¡characteristic¡¡of¡¡persuasive¡¡municators¡¡is¡¡their¡¡credibility¡ªthe¡¡reputation¡¡of¡¡
the¡¡individual¡¡as¡¡believable£»¡¡as¡¡an¡¡expert¡¡or¡¡authority¡¡in¡¡his¡¡or¡¡her¡¡field¡£¡¡Attractiveness¡¡is¡¡another¡¡
characteristic¡¡that¡¡advertisers¡¡exploit¡£¡¡This¡¡may¡¡mean¡¡that¡¡the¡¡person¡¡is¡¡admired¡¡as¡¡an¡¡actor£»¡¡
athlete£»¡¡or¡¡musician£»¡¡or¡¡as¡¡a¡¡person¡¡who¡¡has¡¡been¡¡outstandingly¡¡successful¡¡in¡¡whatever¡¡he¡¡or¡¡she¡¡is¡¡
known¡¡for¡£¡¡Sometimes¡¡the¡¡municator¡¡is¡¡an¡¡individual¡¡that¡¡potential¡¡buyers¡¡can¡¡identify¡¡with£»¡¡
¡°a¡¡person¡¡just¡¡like¡¡me£¡¡±¡¡
Recognizing¡¡these¡¡three¡¡ponents¡¡of¡¡advertisements¡¡can¡¡help¡¡us¡¡better¡¡understand¡¡why¡¡
individual¡¡advertisements¡¡are¡¡constructed¡¡the¡¡way¡¡that¡¡they¡¡are¡¡and¡¡help¡¡us¡¡be¡¡more¡¡critical¡¡of£»¡¡and¡¡
less¡¡susceptible¡¡to£»¡¡their¡¡message¡£¡¡Now¡¡let¡¡us¡¡look¡¡at¡¡a¡¡few¡¡specific¡¡examples¡£¡¡
Automobiles¡¡
The¡¡Audience¡¡
Every¡¡car¡¡has¡¡its¡¡own¡¡intended¡¡market¡£¡¡How¡¡many¡¡70¡year¡olds¡¡do¡¡you¡¡see¡¡driving¡¡Corvettes£¿¡¡Who¡¡
is¡¡the¡¡market¡¡for¡¡a¡¡Cadillac£¿¡¡For¡¡BMWs£¿¡¡For¡¡pickup¡¡trucks£¿¡¡Car¡¡makers¡¡are¡¡sophisticated¡¡in¡¡
targeting¡¡sexes£»¡¡ages£»¡¡and¡¡ine¡¡groups¡¡in¡¡their¡¡advertisements¡£¡¡
The¡¡Message¡¡
The¡¡verbal¡¡message¡¡may¡¡involve¡¡such¡¡issues¡¡as¡¡value£»¡¡gas¡¡mileage£»¡¡dependability£»¡¡safety£»¡¡
performance£»¡¡and¡¡prestige¡£¡¡The¡¡nonverbal¡¡messages¡¡may¡¡be¡¡far¡¡more¡¡potent¡¡and¡¡persuasive£»¡¡
exploiting¡¡such¡¡motives¡¡as¡¡sex¡¡appeal£»¡¡social¡¡status£»¡¡power£»¡¡envy£»¡¡success£»¡¡and¡¡confidence¡£¡¡
Backdrops¡¡of¡¡polo¡¡matches¡¡and¡¡mansions¡¡imply¡¡wealth£»¡¡steelyards¡¡and¡¡factories¡¡imply¡¡durability£»¡¡
and¡¡b